Exitcode 240
You have landed on this page because the game detected an error and terminated.
This occurs when the game can not detect a graphics card meeting the minimum requirements. This can happen when you don't have a suitable card, or when you force the game to use a card which is not suited through the "-gpu <number>" parameter. With this commandline parameter it is possible to manually force the game to use a different graphics card, examples:
- "-gpu 0" means auto-detect the best suited graphics card
- "-gpu 1" means to select the first graphics card
- etc
Trying to start the game on hardware that is below minimum requirements
The minimum requirements to run the game include a dedicated graphics card: NVIDIA GTX 780/970 or AMD equivalent.
Examples of hardware which does not meet the minimum specs are:
- Intel(R) UHD Graphics 630
- Intel(R) Iris(R) Plus Graphics 655
Requesting further support
If you have ended up on this page and are sure your device does meet the minimum requirement, please send a mail to prioritysupport@egosoft.com (Subject: Exitcode 240 - device missing features) with a screenshot of the popup error and your dxdiag as well as the vulkaninfo attached. This Wiki entry explains how to create this information.
