Troubleshooting

Last modified by Ketraar on 2023/10/16 11:58

 

System Requirements

Minimum system requirements

  • Requires a 64-bit processor and operating system
  • OS: Windows 10 (64-bit), Windows 8 (64-bit), Windows 7 SP1 (64-bit)
  • Processor: Intel i5-4590 3.3GHz or AMD equivalent
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GeForce GTX 780/970 or AMD equivalent (Vulkan support required)
  • Storage: 12 GB available space

Recommended system requirements

  • Requires a 64-bit processor and operating system
  • OS: Windows 10 (64-bit), Windows 8 (64-bit), Windows 7 SP1 (64-bit)
  • Processor: Intel Core i7-6700K or AMD equivalent
  • Memory: 16 GB RAM
  • Graphics: NVIDIA GeForce GTX 1070 or AMD equivalent (Vulkan support required)
  • Storage: 12 GB available space

Installation using Steam

If you have a Steam Key for X4: Foundations, you can enter the product code in Steam to download it to your Library. To do this click the “+ Add Game” at the bottom left of the Steam window. In the menu that pops up, select “Activate a Product on Steam”. After agreeing to the Steam Subscriber Agreement, enter in the product code and click Next. If the code is valid, it will start downloading and become available in your Library.

Retrieving Support Files

Guide on how to retrieve DXDiag and VulkanInfo

Crash Reports and Crash Dumps

Troubleshooting

Exit Code Table

Problems starting the game? Check out this steam guide.

Egosoft Technical Support for X4: Foundations.

Known issues

Resetting game configuration

Clean reinstallation of graphics device drivers

Verify Game Data Integrity

FAQ