X4: Exitcode 1061 (unrestorable lost device)

From Egosoft Wiki

You have landed on this page because the game detected a runtime crash.

The issue occurs because the game ran into a lost device condition and failed to restore the device.

Requesting further support

We are currently investigating the exact circumstances which trigger this issue, so that we can provide specific troubleshooting steps here. If you would like to help us to track down the exact conditions, and get an analysis of why this happens in your situation, please send a mail to prioritysupport@egosoft.com (Subject: Exitcode 1061). In the mail, attach the crash dump (see this page for an explanation on how to locate the file) as well as the dxdiag and vulkaninfo (explained on this Wiki entry).

Technical background

If something goes wrong with the graphics device, the driver issues a reset of the device. This triggers the 'lost device' condition in the game. This usually succeeds and the game continues. However, there are possible situations where this can fail and the game won't be able to regain access to the device. For further technical details regarding the lost device issue, please refer to Exitcode 222-231, 1028 (Access to physical device lost).

Go to Exit Codes Table