X4: Exitcode 211 (graphic device initialization issue)

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Revision as of 11:26, 4 October 2022 by Ketraar (talk | contribs)

You have landed on this page because the game detected an error while attempting to start.

We are currently investigating the exact circumstances which trigger this issue.

If you would like to help us to track down the exact conditions, so that we can provide specific troubleshooting steps here, please send a mail to prioritysupport@egosoft.com (Subject: Exitcode 211) with the following details:

  • a screenshot of the popup the game displayed (which shows the error code)
  • your dxdiag (this Wiki entry explains how to retrieve it)
  • state whether the issue is persistent (i.e. it occurs every time you start the game) or just happens occasionally, or maybe even just the first time you run it
  • any additional information you might have which could hint towards the condition triggering this issue

Technical details

The issue is caused by a call to VkSwapchainCreateInfoKHR() (which is part of the Vulkan API) returning an error code. So far we seem to have reports about VK_ERROR_VALIDATION_FAILED_EXT (code: -1000011001) being returned in specific cases. According to the documentation, this is not supposed to happen for end users and we are trying to determine why some users seem to run into this.

Go to Exit Codes Table